Welcome to my blog post about the best tools for running an online business in 2021. As we continue to navigate through this digital age, it’s essential that entrepreneurs have access to the right tools and resources to help them succeed. In this article, I will cover everything from collaboration software to email marketing services, cloud-based storage solutions, social media management platforms, payment processing systems, CRM software, website builders, and hosting providers. Let’s dive in!


Online businesses are becoming increasingly popular as more people seek the freedom of working remotely or starting their own ventures. However, managing an online business can be challenging if you don’t have the right tools at your disposal. Fortunately, there is a wide range of software and applications available today that can make running an online business easier than ever before. Here are some of the best tools for running an online business in 2021.

Best Tools for Online Collaboration:

One of the most significant challenges faced by remote workers is communication and collaboration. To overcome these obstacles, many companies rely on collaboration software such as Slack, Microsoft Teams, Zoom, Google Meet, etc. These tools allow teams to communicate in real-time, share files, collaborate on projects, and even hold virtual meetings with clients and customers. They also offer features like screen sharing, voice and video calls, chat rooms, and much more.

Essential Software for Remote Workers:

Remote work requires specific software to ensure productivity and efficiency. Some of the must-have software includes project management tools like Trello, Asana, Basecamp, etc., which enable teams to manage tasks, deadlines, and workflows effectively. Other crucial software includes time tracking apps like Hubstaff, FreshBooks, Harvest, etc., which assist in monitoring employee performance, billing clients, and tracking expenses. Additionally, cloud-based office suites like Google Docs, Office 365, Zoho Suite, etc., provide all the necessary document creation and editing capabilities needed for remote work.

Cloud-Based Storage Solutions:

Data security and backup are critical aspects of any online business. Cloud-based storage solutions like Dropbox, OneDrive, iCloud Drive, Amazon Drive, etc., provide secure and convenient ways to store important data and documents. These services allow users to access their files from anywhere, share them with others, and automatically back up their devices. Moreover, they offer generous storage space, file versioning, encryption, and other advanced features.

Email Marketing Services:

Email marketing remains one of the most effective strategies for promoting products and services, engaging customers, and driving sales. Email marketing services like Mailchimp, Constant Contact, AWeber, GetResponse, etc., simplify the process of creating, sending, and tracking emails campaigns. They offer templates, customization options, analytics, automations, and other useful features to enhance email marketing efforts.

Social Media Management Platforms:

Managing multiple social media accounts can be overwhelming without the proper tools. Social media management platforms like Hootsuite, Buffer, Sprout Social, Agorapulse, etc., streamline the process of posting updates, scheduling content, analyzing metrics, and engaging followers across various channels. They support numerous social networks including Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube, etc., making it easy to maintain a consistent online presence.

Payment Processing and Invoicing Systems:

Getting paid promptly and accurately is vital for any business. Payment processing and invoicing systems like Stripe, PayPal, Square, Braintree, etc., facilitate fast and secure transactions between merchants and customers. They accept different types of payments including credit cards, debit cards, eChecks, Bitcoin, Apple Pay, etc., and offer features like recurring billing, subscriptions, refunds, disputes handling, and more.

Customer Relationship Management (CRM) Software:

Building strong relationships with customers is key to retaining them and growing your business. Customer relationship management (CRM) software like Salesforce, HubSpot, Zendesk, SugarCRM, etc., helps businesses track interactions with prospects and customers, manage leads, close deals, and deliver exceptional customer service. They feature contact management, lead scoring, pipeline tracking, reporting, dashboards, and other functionalities to optimize sales and marketing activities.

Website Builders and Hosting Providers:

Having a professional-looking website is crucial for any online business. Website builders like Wix, Weebly, Squarespace, WordPress, etc., provide drag-and-drop interfaces and pre-designed templates to create stunning websites effortlessly. They include features like eCommerce integration, SEO optimization, mobile responsiveness, blogging capabilities, and more. Web hosting providers like Bluehost, HostGator, GoDaddy, SiteGround, etc., offer reliable servers, bandwidth, storage, security, uptime guarantees, and technical support to keep websites running smoothly.


Running an online business requires having the right tools and resources to stay organized, efficient, and competitive. From collaboration software to email marketing services, cloud-based storage solutions, social media management platforms, payment processing systems, CRM software, website builders, and hosting providers, there are plenty of excellent options available to choose from. By leveraging these tools, entrepreneurs can focus on growing their business while improving productivity, reducing costs, and enhancing customer satisfaction.

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